Jiffy Lube

Stopped by for a battery test, techs would not check my battery and told me it’s a different issue. Took car to an auto shop and wouldn’t you know it, bad battery. Could’ve saved time and money if they would’ve simply performed the task whether they thought it was the issue or not. Not to mention I was made very uncomfortable by another tech making comments about my appearance. Very poor experience and will be avoiding this location in the future. Service: Battery

several weeks ago I brought my car in for service. Oil change and whatever else I needed. there was only one car in one bay. I was told it would be 20 minutes or more before they could get to me. I assumed they were understaffed, but as it turned out as I watched they were not. Plenty of men were there but no one working. after about 10 minutes a man comes in from lunch (carrying food) and comes to my car asking what i needed. the way the men started jumping around to look busy made me think this was a manager. shortly after that they took my car into a bay. keep in mind there still were only 2 cars there. turns out they were not working on the other car either. It needed a filter which they did not have and were calling around to find one. after 20 to 30 minutes my car was finished. when I went to pay I asked if there were other things I needed done to my car, filters, etc and they said no everything was caught up, I needed nothing else done. several days ago I get

I had an oil change and it was great as usual. I had an appointment to get my tires rotated at another business 1 minute away. I asked if they thought they could do the oil change and get me out in time for my other appointment. They said they would sure try, with a big smile. They hustled and treated me like royalty and got me out with 3 minutes to spare. We all had a nice interaction and I thanked them profusely and I was on my way. Fun and respectful group of guys.