Firestone Complete Auto Care

I was told by a different place that I needed my front brakes replaced really soon, so I booked an appointment at Firestone which is much closer to my home. I took it in this morning and with half an hour got a call asking if I was having brake issues. They let me know I had 7mm of brake material left, (not the 2mm the other place told me), and that they do not need to be replaced yet. They told me the only thing their tech could see was the engine air filter is getting a little dirty, he told me the cost of that, and encouraged me to get the most life out of it and have it done with my next oil change. They’re not doing any work for me today, but I will 100% be coming back to this location for future service because I know they’re honest and forthright.

Highly recommend! I was in a pinch for time and needed a quick repair. I walked in to meet Al at the desk, explained the situation, and he jumped right into action solving my problem and getting me back on the road within 5 minutes! Al saved my day! Thank you Al !! Service: Electrical repair

Great customer experience. Had a strange grinding sound from front tires on every turn… Steve and Russ had their techs identify it as damaged rack and pinion steering mechanism…. Replacement was the only solution and it was very very expensive. Long story short they had it fixed within 24hrs and covered reflashing etc that could only be done at a dealer. Can’t thank Steve and Russ enough… great guys who let their word