Main Street Automotive Services

To anyone looking for a reputable repair shop that does honest work, especially if you are a female, you won’t find it here! I made an appointment to get my oil changed, tires rotated, and brakes checked. I dropped off my car Thursday evening for a Friday morning appointment. During the appointment, I was informed that I needed my serpentine belt and spark plugs replaced. Fine, no big deal, my car just hit 100,000 miles so it was time. I approved those repairs, but when I went to pick up my car Friday evening, my check engine and slip indicator lights were on. I dropped my car off with just a low tire pressure light on. When I ran a test, it came up with a P0368 error, meaning they messed something up during the additional repairs. Because they are closed over the weekend, I was unable to get additional repairs done that were needed, and I was out a car longer than I needed to be due to their negligence. When I came back to let them know that the light was still on, Jonathan tried tell

Brought in my car with a check engine light on. They said oxygen sensor and I paid $225. Light came on again, this time spark plugs and ignition coil and I paid $176. Light came on again, this time they gave me a list of several items and the bill came out to be $637 which I had no choice but pay hoping this will take care of the problem. 2 weeks later light on again. This time they told me a new part need to be replaced and quoted $512. I finally got sick of paying and problem never getting resolved. All this happened within 3 months. I would never go back or recommend this shop to anyone.

I had a good relationship with them for the first 5 yrs, but it has continually worsened in the last couple of years. Overall customer service and cancellation of scheduled appointments are my two biggest issues with this place. Truly disappointing to see them head in this direction. I’ve been a good customer and have recommended them to numerous other people. To see the level of professionalism and service decline has been very disappointing!