Firestone Complete Auto Care

This location is the absolute best! I live in Midtown, Atlanta and I always drive out of my way to come here for car repairs. Spencer up front is very patient (car troubles create a lot of stress for anyone and he always maintains an understanding and calm composure with each customer). The mechanics are spot on too! I am the type of person that likes to know what is wrong with my car and to be shown. The mechanic was kind enough to walk me back and explain everything to me as he pointed out the parts that were bad or needed repair. I appreciated him taking the extra 5 minutes to do that. This team has a forever customer in me. I trust them greatly with my vehicle and when they tell me certain things need to be repaired. I drive a 2009 Hyundai Sonata with nearly 200,000 miles on it. I have taken 7 cross country road trips in this car and I typically work on my car myself. With bigger jobs coming up for repairs, beyond what I can do in my garage, I only trust Spencer and his team to g

The Best Service for flat tire, roadside assistance I ever had! I had a flat tire in the night before a wedding next day, with a rental car in a home away city, in Atlanta. I left it in the Hilton hotel parking lot. I was getting late for the wedding and they came on time, the Best part was, without me ever had to step out, they took care of everything. Also within the appointment/visiting cost itself. The service person Matthew was friendly and flexible over phone! ????????

I came in for a tire balance/ rotation and alignment check. I had an appointment for 5pm and was there until 7pm. I understand if places are understaffed or busy, but if they're overbooked they need to communicate that you're going to be spending more of your life than anticipated. I'll probably not come to this location any more and might consider buying from from a different store in the future.