Palmetto57 Volkswagen Service Center

I HAVE NEVER RECEIVED SUCH TERRIBLE CUSTOMER SERVICE. Yesterday, I passed by the service center at 7 am to have someone run a diagnostic on my car. The car is a LEASE, which I have had for barely 2 months.The day prior, though the car was on and in drive, it would not move. It was extremely stressful because it was a very busy street and I was in the center lane. I had to turn the car on and off 6 times before the car moved. KEEP IN MIND THE CAR IS BRAND NEW. For the man who attended me at the service center yesterday, since there was no blinking light on the dash, nothing was wrong with the car. I would love to tell you his name, but this man failed to even introduce himself to me when he came up to me. All i know is he was bald, had a beard, and was entirely incapable of providing me with any information. All he said was that they needed 48 hours with the car in order to figure out the problem. As a medical assistant who works every day at 9 am and cannot miss work, this was going to

Bought an Id 4 .. within one week, my car dash stopped working. When I took it the rude service lady said there isn’t loaners and there is only one tech who knows how to repair them . I left.. the following week the seals came off the car doors. Took it in and it’s been an unpleasant experience. The service dept is rude and they act like you are a bother. It’s been 2 weeks and they can’t tell me when I will get the vehicle back.

They take hours and weeks to do things! But besides that is ok