Quick Lane Tire & Auto Center

I was told 2 hr for a simple oil change. 3+ hours later it's still not done. My car has been on the he lift for over an hour. I know it doesn't take this long for an oil change.

I was a quicklane manager for years. This is by far the worst I've ever stepped foot in. The service writters are not very knowledgeable. They're very rude! Lee specifically!! Proba ly the most unprofessional group i have wver dealt with. Dont waste your time. Dont get ripped off. Take your vehicle to Hall Ford instead.

I bought a car that had to have a few things fixed and looked at. I dropped it off early in the morning and the guy said it should take between a few hours or into the next day. My car was in their parking lot for 5 days untouched. The guy on the phone was extremely rude and dodged my question of “Can I please get an estimate of when I’ll get my car back” because I needed transportation for work and said he would call me later about it and immediately hung up. He also said he would call me 3 days prior and never did. I wasn’t gonna play a game of “Imma say I’ll call back but never call back” so I ended up picking up my car and will be taking it somewhere where it’s not gonna be sitting in their lot for 5 days untouched and where the people aren’t rude :)