Casey Collision Center

Needed catalytic converters replace due to being stolen. And wires cut. But think they missed some reconnects because I dashboard lights are flickering and my radio keeps cutting out. Service: Exhaust

Joe Butkiewicz communication with me was terrible and his response time is nonexistent when it comes to letting the customer know what’s going on. All communication was initiated by me and he left me in the dark with all information until I reached out to him. He is the worst example of what professional looks like and should be. If you go that shop do not go to him. He said he has only been doing that line of work for 2 to 3 years and it definitely shows. I’m thankful I took my car somewhere else. If you had a appointment with him he would wait until you get there to go over a potential problem instead of either calling,texting, or emailing so the problem can be addressed in a timely manner and I had to asked specific questions to pull the information out of him.

Great job to Joe and the team. I’ve just got my car back after they’ve had it for over 4 months due to waiting on parts. Thankful to have the vehicle back. I’d trust the team again if I had to. Vehicle comes with a warranty and Joe told me to contact him personally if I have any problems. Keep up the good work. Make sure you wait on the call, it’ll come. :)