Walmart Auto Care Centers

What a great experience! This walmart auto location puts the one I had been using for the last 19 yrs to shame! Unlike nearby Bedford location (121/Glade), they actually answer their phone. And they staff with employees (Lorenzo, Ron, Shawn, Xavier) who know something about their products/services as well as customer service skills (unlike Bedford walmart). I had stopped using walmart for oil changes for the last time but wanted to try another location for battery replacement. Glad I did and happy to have found great staff at Hurst location. Service: Auto battery maintenance

My recent visit to the Walmart auto center left me disappointed. I went in for a routine oil and filter change along with an AC gas charge, expecting it to take a reasonable amount of time. Unfortunately, I ended up waiting for three hours, which was far longer than I anticipated. While I understand that sometimes delays happen, this experience was unnecessarily lengthy. I noticed cars that arrived after mine were serviced and gone much quicker. I hope the Walmart auto center can work on improving their service efficiency and customer communication to avoid such lengthy wait times in the future. I've had better experiences elsewhere and would be cautious about recommending this particular location for quick auto services.

Wouldn’t recommend this place, my service for oil change was cancelled twice because of drain plug being “too tight” or “stripped” even after I loosened it myself for them to do it and even bought a new drain plug they still cancelled. Went home and did it myself, nothing absolutely wrong with my drain plug.