Collision Solution Paint & Body Shop

This place does do great work but unless you have deep pockets and a lot of time I wouldn't go here if I was you. I was quoted One price for a bumper came back and because they misquoted me or didn't quote me the right price for the bumper they went up 300% on the price. Then they make excuses for not having your vehicle ready when they said they would I waited a month when I was told two and a half weeks. I'm not bothered by the wait. I'm bothered by the fact that no one called me to tell me the progress on my vehicle I had to call them and this happened three separate occasions at least. Just wouldn't go here if I was you

It's clear that Customer Experiences mean nothing to this company. I've been treated unprofessionally, had NO communication efforts about truck repairs, and been jerked around for WEEKS about the completion time with no regard to the amount of money I'm paying for a rental. NOTHING has been done to reconcile the situation and I've been told, there's "nothing that can be done" I've been refused to speak with the owner to sort out the disagreement as well. So, I will now be using every platform possible to let EVERYONE know, that this is NOT where you want to bring your vehicle. Conroe has many shops to take a vehicle, and this is the level of service one will receive, I'm happy to point everyone is many DIFFERENT directions. I'm contacting my insurance today to notify them of the disservice and for the obvious possibility that the work done could be done incorrectly or maliciously at this point. POOR POOR SERVICE and TERRIBLE CUSTOMER SERVICE. Working for a Large company in the area I

Horrible customer service and very unprofessional. I went to recieve an estimate last Monday and was told after the lady took pictures of my vehicle that I would recieve my estimate after a few days because the person who writes it up wasn't there. So after not hearing from anyone for almost a week I call in on Thursday just to get told the same thing.????‍♂️ I don't know what's going on there but it's been the most unprofessional and worst customer service I've ever experienced. I'll never go back there and wouldn't reccomend anyone doing business with this place. It definitely gave me shady vibes, but most definitely very unprofessional. I ended up going to another place and received an estimate with in 24hrs and had my car fixed in less than a week.....SAVE YOUR MONEY AND GO ELSE WHERE, TRUST ME