McCarthy Chevrolet of Overland Park Service

It took them 5 days to even look at my car! I dropped my car off Monday and wasn’t even notified by the attendant that it would take a full week. They must of assumed I had a second car. I had to call Saturday about 10 times until I got an uber up to the shop to speak about the car status. Only then did things get moving. To make matters worse, after a $165 diagnostic and another $150 for rotor work, the problem was not fixed! Done with these guys entirely and will look into a local mechanic or Chevy dealership closer next time! Service: Wheel alignment

Service writer was helpful and professional. Although I had phoned in earlier and scheduled an appointment on 10/13, I was surprised upon my arrival that I did not have an appointment showing. Chris got me I’m for my service and suggested service items. Upon picking up my vehicle, I didn’t review its condition as I should have. The steering wheel felt a little gritty but I didn’t find any grease/oil on my hands so, ok. When I returned home, I found greasy hand prints on my door handle and hood/grill area near. This was the third time this has happened following service. I understand this can happen however, if the tech would take a second to wipe off their hands or at least wipe off the hand prints it would have been far more satisfying. Service: General repairs & maintenance

Morse is always thorough and professional when they fix my cars. I feel very confident taking my cars there knowing I will get a fair deal. It’s the only place I take my cars for repair.