Firestone Complete Auto Care

Had an appointment for an oil change and to change all 4 tires, they were ready for me and got started right on time. The manager, Kenneth, was super friendly in general, letting me know the wait time, making sure I was comfortable and offered me water and the TV while I waited. It was a good deal cheaper than I expected (he gave me some deals I didn't even know about) and MUCH faster even than he had told me. Gave me some good recommendations for future service including tips for my specific make and didn't try to push a bunch of extras or upsell me things I don't need. Even told me about some maintenance stuff I'd need to get done at a dealership, something they wouldn't even make money on, just to keep me informed. All around great experience, like every time I've come here, and I highly recommend this place! Services: Tires, Oil change

I mean what can I say about Chris, the Manager and the guy I walked into at the front desk? Kenneth i believe is his name. I can’t even find the right words to describe these two guys. Took an enterprise rental car (BMW X5) for tires replacement and the rest is history….will always be grateful to the crew of that entire store.

I went there with my friend to take lug nut and place new on all tires. Morning we went and inquire everything is fine given approx cost $100 When we towed car and they inspect it comes $260+ reason they don’t have original parts and new part cost 160 plus We finally ended paying for service and replaced lug nut but when we collect car (got a call at 4.45) only 2 people in there and they in hurry to go home. Their response was not friendly. We checked and find they did not checked car tires inflated or not !!! When we go asked they say we don’t do that. It seems they don’t care weather car can drive from there or not. Definitely they know their work but quality, proactiveness and kindness/ empathy is totally missing. I would not prefer or kept as last preference.