Meineke Car Care Center

Worst mechanics, regional manager, and franchise owner! PLEASE take your business elsewhere! This happened several months ago but am finally mentally recovered to write about it. On or about June 28th of 2023 my check engine light came on in my 2015 Lincoln Navigator. I had the code read at AutoZone, and it came back as spark plugs, and coil pack issue. Took my vehicle to the Greenwood location because I had used them before, and they could get me in quickly (as we were travelling for the 4th of July). They called me the next day and said it was only the spark plugs, and I told them to do the work ($648.00). Picked the vehicle up on Friday June 30th. Pulled out, and two minutes later the check engine light came back on, and I went right back. They said when they do the fuel injector cleaning, it sometimes messes with the sensors. Cleared the code and told me if it comes back on to bring it back Monday. The code came back on the next day, and I brought it back that Monday. They tol

Beware of this store! Especially since the old manager Josh isn't there anymore! First off Tyler is an absolutely disgusting person for the way he spoke to and treated this poor elderly woman all because she was questioning the work he done and the price on her vehicle repairs! I've been coming to this Meineke for almost 10 years and literally have had almost $10,000 worth of work on my car alone, not including my wife's car! This was back when they had good mechanics and technicians, Josh and his original team are the ones who installed my $4,000 motor. Back when the store manager was Josh, this place ran absolutely fantastic and smoothly! Josh made sure to ALWAYS take care and treat his customers with respect! (We are the ones who are paying our hard earned money to this place versus Midas 2 minutes right up the road) This new inexperienced store manager Tyler has a ALOT to learn ESPECIALLYWITH CUSTOMER SERVICE. If it's something basic and simple, then he's ok to deal with, but when

Quick and well executed services. Timely with appointments especially when you’re early. Tyler at the front desk is always personable and kind!