Firestone Complete Auto Care

Other than waiting five hours and watching elf 2 1/2 times???? they want above and beyond changed sensors without me asking.they did charge me for it but not much. it needed to be done so be it .and did a front alignment and brand new tires on all four wheels the weights on the rams looked good I thought it was a little pricey, but when I seen all they done to it, it was a pretty good deal. If you sign up for there, fire stone credit card it’ll give you a decent amount of money off and you’re able to pay it off six months interest free, so that was helpful.and staff was helpful.

Had my rear wheels brake fixed and not even week after that, one of the wheel that was worked on makes a squeaky sounds and broke the sensor. Brough it back to the shop and charged me another over $300.

Made appointment at 10:19 AM by phone. Approx -11:15 am Dropped car at Firestone in Greenwood. Went to Lunch across the Street. Checked in at 1: 06 pm - car not finished yet. Checked in again at 4:06 - told 2 cars ahead of my car. Told that I could take car to pick up shopping purchases - Assured that car would be in the shop in 30 min. Assured that I would not lose my spot. Directed to leave new tires just inside of side door to shop. Moved tires to agreed spot by myself. Took car, picked up goods across the street. Returned car and key 20 minutes later. Assured that I did not loose my spot. Walked to restaurant for Dinner. Returned at 6:30 pm - same associate that assured me the tires would be done today. Now - hes says, I am sorry- I will not be able to get to your car today. I replied- What? He said, Dont have enough Techs. I said, I will take my car. Loaded the new tires in the passenger seat. Difficult to drive with such a load in a small car. 8 hours and nothing to show for it!