World Toyota Collision Center

I was referred to this place by my insurance company. I took my vehicle there due to an accident and was told that "your vehicle was safe to drive" the censors were destroyed from the accident which made the vehicle difficult to back up. I called my insurance adjuster and told them what happened it wasn't long before I was able to bring the vehicle in. Why did it take for me to get my insurance adjuster involved for me to get service started?, I have no idea. I came back to pick up my vehicle much later and found several small scratches that were not taken care of from the accident. I was so happy to get my vehicle back I didn't notice until the next day that they buffed my vehicle without washing it first, it made the paint look terrible and you can see several scratches in the paint now. I will never bring my vehicle back here I will never refer anyone to this place. I will no longer go to a "preferred repair facility" from my insurance company again. The young guy at the fro

Took my 2012 Tundra here to repair front end damage and the entire process went smoothly. Recent updates were given and I could talk to a real person every time I called. Work was completed and looks great. Would highly recommend

The shop work was “good” however the customer service was awful. The collision estimator failed to give us updates and failed horribly answering our emails. They had our vehicle for over a month and we were given more than 3 different dates as to when the work would be completed. The Collision Estimator did not followed up on our repairs. When this issue was raised to the Manager, the manager made excuses about the employee to be new (4 months on a job is not new), talked about another employee being on short term disability (not really relevant) and complain about not finding “good employees”. Services: Painting, Body & Trim