Lincoln Service Center

I had a electrical issue with my F-150 that was not under warranty. My service advisor was Bill V. He greeted me professionally when I arrived and explained the whole process. Bill was in constant contact with updates on the repair. It was done quick and I was very happy with the results. Fixed They are honest and trust worthy folks. I will be back for all my service going forward, that’s for sure. Beautiful modern clean dealership! Thank you guys for a great experience. Go see Bill V Service: Electrical

They are severly understaffed. Took 3 hours for an oil change. They say they provide a complimentary car wash and vacuuming, but they dont' and say that it's due to lack of workers. They also charge misc fees on top of service, labor, and parts fee.

Charles Hart was the person I spoke to on the phone over a week ago. Through routine diagnostics, he identified several critical maintenance issues with our car. The service department efficiently explained and repaired the problems. These repairs were completed by Friday of last week. Then, just yesterday, we began to hear a new noise in the car. I was able to contact Charles immediately. He had us bring the car to the service department within the next 30 minutes. Charles and the team were able to identify the issue and it was not related to the previously performed repairs. We were reassured that this was not a noise that was related to any engine, suspension, structure or brakes and that we could depart the following morning on the previously planned trip to see our grand children. We are very impressed with the Hennessy Ford Service department and, especially, Charles Hart. Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Auto engine tuning,