Jiffy Lube

These guys seem to always get slammed by other customers. But I think they do a fantastic job! I’ve been coming here for several years with two different vehicles. The guys are always respectful, super fast, and know what they’re doing. I have never had a problem here with anything. Sure, it might be a little more pricey than if I did it myself. But I don’t wanna mess with oil and buckets and dirt when these guys can do it in five minutes flat. It’s a great experience! Service: Oil change

Pulled up and my first interaction was "Oil change?" Not hello but that's ok. I said yes. "Been here before?" I said yes "Same oil as last time?" I said yes again...odd exchange ,but I'm all for it if direct also means quick. Next question "do you want to wait in your car or inside" I said we will wait in the car...and even though I have been here before and waited in the car...the response was "you can't, you have to wait inside" ...all good, but why ask. 45 minutes later after waiting inside I stood up and approached the window...same person opened the door and said "question?" ...Yes, how long is it going to be? "A while...this car is getting a few things done" Maybe mentioning that before sitting there would have been a good idea or helpful. Not writing this to say I'm not coming back, could have done that without the review...but multiply the lifetime value of any customer and compound it over how many experiences are similar...as a business owner I would want to know. This is not

Yall lost me today. Car sat on the rack for 45 min for a tire rotation that I can do in my driveway in 10 min. Been happy until today. Will probably not return. The technician was moving so slow there is no way he wasn't being intentionally slow once he saw me standing up and wondering what was taking so long.