Ormond Repair and Collision

WARNING NEVER NEVER NEVER I brought my Roadtrek 11C170V into the shop with some front end damage on a Monday. The owner, Hank, crawled under and told me that it wasn't bad and all the parts were replaceable. He told me that all the parts would be in by that Friday and the job would take 2 days to complete. I dropped it off the following Monday as discussed the previous week. I went back the following day at the end of shift to find out he was still waiting on parts. He told me that a wrong part was shipped and he sent it back. I had to explain to him that it wasn't the wrong part and where the part went. I offered to drive to pick up the parts but he declined my offer and told me that it was scheduled to be delivered the next day. I contacted the dealer and all the parts were in stock and on the shelf. Hank blamed the insurance claims adjuster and the office girl but never assumed any responsibility himself. He was unprofessional, irresponsible, and incompetent and a liar. He never con

I must say I had a incredible experience with these folks. Hank and crew were curtious, professional and patient with all my questions. The work was done before schedule and was EXCELLENT. They stayed within the budget. Folks, there is no reason to go anywhere else for auto and especially RV repair. They are true craftsman, developed through the years as a family business. Hank has three sons working for him, and the legacy will continue. All I can say is THANK YOU and WELL DONE!! Service: Body & Trim

Don't use this buisness. I took my van there 3 times to try to fix the original issue. 708.00 dollars later. They refuse to give me a correct and legible invoice to submit for taxes and they hung up on me when Iasked if they could rewrite me one. Very unprofessional and a waste of money.