Firestone Complete Auto Care

I would think twice before bringing your vehicle here! Never had any type of issues with my car at all I mean at all! I only had 2 lights on which I warned them about & asked to not worry that I knew what they were for. A check engine light & tire monitor system light. I now have a ABS & traction control light that doesn't want to turn off my car shakes while coming to a complete stop as well as squealing when turning a certain direction. I did take it back to get looked at & their excuse was that my brakes is what's causing the shaking which my brakes were changed a month in a half prior to getting new tires & never did I have that issue at all & this is an every day car so if it was my brakes don't you think it would've gave me a problem within the first week of getting them. I needed new tires so purchased all 4 along with a life time alignment and balance and I used them in the past which was not a bad experience but yet that was a few years ago, things change even employees maybe

Made an appointment for major service work, two weeks in advance. Dropped my car off ahead of the scheduled drop-off time. Dealt directly with the store manager who, according to her account that evening, knew they were overbooked and would not be able to get to my car that day. When I stopped by to check on my car at closing, I was told they were not able to do any of the scheduled work, and would get to it the next day. No one called, as they stated would occur. To them, it was fine to just lock the car up for another day. Again, the manager admitted that she knew that morning, when I dropped the car off, that she had “overbooked” her mechanics, and would not be able to work on my car, yet said nothing. Goodbye Firestone, this is the last time I will entrust my car to your store, and haphazard way of dealing with customers. Services: Tires, Wheel alignment, Brake service & repair

Discovered a pesky nail in my back tire after getting an alert that the pressure was very low. The Firestone in Loveland was full for the day but did fill my tire up so I could make it back to Greeley. Made an appointment here which was super easy. Had my tire fixed up in less than a half hour and for a great price. A previous company told me I'd need both back tires replaced for over $600...I am glad the guys at Firestone didn't try to make a buck off me. I know my service was inexpensive but I will now bring my car there for everything I need. Thank you! Service: Tires