Landers McLarty Nissan Service

Scheduled an appointment for a recall on the Nissan emblem on the airbag for my Pathfinder. I guess I was expecting too much in thinking an appointment was for a specific period of time. Was told it would be half a day just for them to do an inspection and order the parts if needed. It should only require a quick visual inspection and match the VIN to the recall notice. They then expected me to leave my vehicle with them until they got around to ordering the part and installing the part. This gives me the impression that they do not respect the customer's time. Surely the service department can do better. I wasn't willing to allow them to waste any more of my time, so I left. I will be glad to work with their service department if they can provide a reasonable solution that doesn't involve my vehicle sitting at the dealership for numerous days.

We had a rough start as they could not locate the vehicle I purchased but they were kind to give me free window tinting and a loner car while they did the tinting.. Jeff Ford was my salesman and he took care of everything.. even saved my water bottle holder that I left in the Toyota I traded...Thank you Jeff. I am really enjoying my new Kicks....

Great service. Jay, the advisor was terrific. This was my first visit; but will be my regular service provider. Fast service, very friendly.