Firestone Complete Auto Care

Don't go to just any mechanic go to a Firestone. They have master mechanics that take yearly courses to keep up to date and in check on everything there is to know about your vehicle. For only 10 bucks they will diagnose to a t anything your car could need and they service the vehicles for less than any other big brand shop would.

How do you not have time to simply change a tire? I get being booked, but you don't just let a sale walk out the door like that. Sell the 2 new tires and have them put on real quick and then go back to working on your scheduled service. Business practice 101.

We had a 12 o’clock appointment and dropped off the vehicle on time. The service took longer than normal. It was just routine maintenance. I ended up having to call for an update and they couldn’t provide one. They finally called at 5pm with update and recommendations. We declined recommendations and proceeded with what was scheduled. We never received a call telling us our car was complete and ready for pickup. We went to eat behind the store thinking they would call soon. They never did. They closed at 7pm, locked up, left, and never gave any notifications.Had our keys and all. Will never go to this location again. 7 hours for oil change and tire rotation.