John Howard Motors

I’ve been getting general maintenance and oil changes on my Subaru at John Howard for over a year since I bought it, and I have to say things have been pretty up and down. Starting out, it wasn’t great, but fair. I won’t talk about how fast service is because I don’t understand what it’s like to be in the garage so I won’t hold long wait times against them. However, what I do hold against them is that they will try to convince you to do something you don’t need to do. I get it, UPSELL, but I’ve been straight up lied to about my air filters needing replaced. Literally watched them tell three other people in waiting room the exact same thing they told me, which surely wasn’t a coincidence. The price of an oil change has bounced between $40 and $70 with no warning. I’ve watched people driving my car slamming on the brakes and almost running into the building and/or other cars, like I can’t see them from the waiting area. The final thing I will say is that the person who comes to ask if yo

Our family has purchased several cars/trucks at John Howard Motors and had great service through the years as well. The staff is helpful, friendly and the maintenance dept. is great at fitting us in while completing the job in a timely fashion. FYI- The waiting area is clean, welcoming and there are no pushy sales people around.

They are very helpful. We were greeted quickly and treated with kindness.The service writers helped get our car repaired, when the repair needed more then they could do quickly they got us a "loaner" car. The dealership made sure it was a new, clean vehicle comparable to what we were driving. They kept us up to date as to the work being done and we felt that when we got our car back it would be repaired correctly. We have had several things done at John Howard and will continue to do so. We have never had any problems they are not willing to "make right".