Morrie's West Bend Honda Service Center

Everything was really great basically. But I asked for a loaner and was told I was going to have a loaner. When I Got there the first thing was she told me my appointment was at 830. My email said 7:30am, and they had no car for me. She said she tried calling me once with no voice mail left. Said was unable to leave one. Just called once. She did talk to technician that he could start my car earlier. I was going to have to sit there for 3 1/2 hours decided to see if I could get a ride home. Which a very nice gentleman drove me home. I was able to get ride back. And they were able to start my car earlier. Done a 10am. This was for a recall for my car.

After pulling in to drop off my car, I handed a serviceman my car keys and proceeded inside to check in. Once in I stood in front of the desk where a gentleman was sitting and was not greeted or acknowledged. After a few min of standing in the gentleman’s face, I finally asked was he going to assist. He looked at me with confusion and was no help. The servicemen walked inside finally and asked what was going on, after I explained he was rude and blew me off. After my vehicle was serviced, no one went over the inspection findings with me. I will not be coming back here to get my vehicle serviced Services: Tire rotations, Oil change

Morrie's maintains the mantra of excellent service to ALL Honda customers, regardless where you purchased your vehicle. The awesome staff in the service department ensures their customers and vehicles are well cared for. Services: Tire rotations, Vehicle Inspection, Oil change