Plateau Motors

I went in today and simply asked if they could please check my tire pressure. The man behind the counter complained and tried guilt-tripping me by saying that they would have to open their door and they would lose all their heat. No Christmas spirit to be found here, their doors are kept closed. I definitely won't be taking my business here, and I'll spread the word that there are many other places happy to take care of their customers.

They had our car for over 30 hours. We dropped our car off at 8am for an alignment. Called the first day close to closing, they said they were too busy to get to it. (Understandable, Covid) Called the second day at 3pm (2 hours before closing) and they were incredibly fishy over the phone. Told us that our car was shaking and needed new brakes, then said they haven't driven our car yet but they could to check the alignment. (How did they "just know" about the car shaking if they didn't test drive it yet, to be clear our car didn't shake) We asked how long that would take and they quoted another couple hours. Which meant it would have to roll over to a 3rd day of having our car. We said we just wanted to pick up our car and for them to not fix anything. They were not happy about that and let us know their annoyance over the phone. We took our car to Les Schwab the next day, it was fixed and ready in 4 hours!

Highly recommend!! Did not try to swindle me or up charge me in any way. Geoff was very polite and professional. He told me I could call him if I had any questions which I really appreciated. The overall price was extremely reasonable which I also really appreciated. Can’t recommend them enough ! Service: Oil change