Bud Clary Ford

Bryce is awesome! Took my car in for service and was very comfy in the new lounge. Great customer service, professional and very personable. Has been a great employee to work with since he's been assigned to me.

Zero stars. Easily the worst customer service experience that I have ever have had. It took three months to diagnose, make an attempted repair (that didn't work) and then repair my daily driver 2019 F-150. The customer service stopped taking and/or returning my calls several times while they had me truck. The estimated prices for the repair changed, ultimately costing $2000 more than originally quoted. When they finally got the vehicle repaired, it was sitting in their lot for 2 months. They returned me a filthy vehicle which must have been outside for 2 months covered in bird droppings. They could not process a DEBIT CARD payment, which they harassed me about, accusing me of having insufficient funds for, which I didn't. Nobody on this staff seems to be in the least bit professional. I would never recommend this establishment. Thanks for the 3 month nightmare. I went here because it was a "Ford Dealership", what a frustrating experience, and no loaner vehicles, awesome.

Trenton was my guy, he was upbeat and kind personality that made my experience 100% better. He listen to what I needed and got me my perfect car. I had a couple of minor things that needed fixed after I got it but with one text he was on it and got it fixed with in no hesitation. With someone that had no idea what they were doing going in to buying a car he made it a very easy and stress free.