Park Place Service Center

I had a couple of small issues with my 2017 F Type R that I purchased from Park Place 3 years ago. (O2 sensor and a headlight control switch that was beginning to fail - the running lights would not shut off so the battery had to be disconnected). When I called the Jag dealer in Bellevue, they were 8 weeks out. I asked them to book it and requested that they not update the ECU on the car. The service advisor told me they MUST update the ECU to the newest version anytime they service a car. When I told them the car has a Velocity AP tune, they then refused to service the car whatsoever (not sure what the headlight control switch has to do with the car being tuned, but whatever.) I called Park Place Service and they got me in the NEXT DAY. They diagnosed the issues just to be sure and ordered the parts, which only took a few days to get in. Dropped the car off the following week 1st thing in the morning and it was done by noon. All problems resolved....PLUS replacing the headlight sw

Always informative, friendly and helpful staff, fantastic place to give your car a spa day! Thanks for the ceramic coating on the Lincoln!!

Unfortunately my experience with this service center has been poor every time. Last time I was there they broke a piece in my car while I was watching them. I was told that they would replace it but I have not heard from them. I have spoken to them since about it and I have still not heard back from them. The work I had done was to fix my heater which ended up costing me $2200. 1st time I went to use my heater was this fall when the weather had turned. The heater worked no better than after the $2200 I spent for them to fix it. Also the last time I dropped my car off for service, The mechanic who worked on my car must have had filthy hands. That dirt transferred all through the car on all the parts that were worked on not to mention apparently the windows had been left down and the car had filled with debris from the trees outside. Incredibly unimpressed with this place now that I write this.