Firestone Complete Auto Care

What an amazing business!! I arrived in Bellevue after making a 4,000 mile trek from Florida. My front end was shaking terrible and needed some serious repair work!! Firestone originally quoted me $2,700 to repair the front end (control arm and CV joints), Chandler provided amazing service and look into the matter further and had the price reduced to $2,300,,,,($1,700 for the suspension) and that included four (4) new tires! Amazingly honest is this company!! Most repair shops would have not attempted to work with me and kept the $2,700 original quote!! I HIGHLY recommend this company!! The staff is great, I cannot say enough good things about Firestone in Bellevue! Thank you Chandler for going over and above!! Services: Tires, Steering & suspension repair

Front desk guy is rude, same issues as previous comments. Booked online, called to reschedule he said my booking wasn't even accepted rudely. If you can save yourself the time and use different location.

I went in for a wheel alignment without an appointment. They informed me it might be about an hour but they will try to fit me in. I said okay I'll wait. I then asked where could I get some lunch and was given several suggestions. I settled on QFC across the parking lot.???? I got my order to go and on my way back I noticed my car was not in the place I parked it. They had already pulled it into the garage and started the alignment.???? Before I could finish my lunch they said, your vehicle is ready. I simply said wow that was fast.???? My experience with the employees at this firestone was outstanding. They were very courteous and professional and I will definitely go back there again.????????????????