Bill & Glenn’s Tire and Auto

Did not leave happy after getting all new brakes and rotors on my F150. After spending over a 1,000.00 dollars my brake pedal was very soft, I took it back and told Vince the whole reason we replaced them in the first place is because he recommended them on the prior service and the brake pedal was starting to go soft and he agreed it was because they needed to be replaced. After picking it up and driving home the brake pedal was just as soft if not softer than before the 1,000 dollar service, when I returned he test drove it and said it feels fine to him, I told him I was not happy, he just looked at me and said all he could do was for me to bring it back in and maybe try bleeding the brakes even though he said they didn't see anything, never apologized or said said sorry about that or anything. We have spent thousands of dollars at that service department between our vehicles, you would think I could get a ( sorry about that, or, let me see what I can do. ). We will be moving on.

Bunch of honest, upfront, down to earth group at Bill and Glenn’s. What’s not to like? Vince truly is a valuable team member and I am always pleased working with him on my cars. Been bringing all my cars here for years and will continue to do so. Keep up the great work guys and make sure to celebrate!

I took my classic split window VW bus for a front end alignment and was pleasantly surprised by the service and results. They did drive the vehicle which being as picky as I am about it I should’ve asked to do that with the tech if needed, but when I got in my new bright tan interior and floor mats were as clean as when I brought it there. Otherwise I highly recommend them!