Caliber Collision

I'll never use caliber collision again. I used caliber in 2016 for body repair from hail damage on a previous car. They had my car for about 2 months. When I finally got it back, I saw bubbles in the paint all over the new hood they had replaced. So they had to do the paint job on that part of my car again so it was it back in their possession for another 2 weeks while they repainted the hood. Fast forward to August 2022 in a different car when I hit an oil slick and slid off the road onto a rock embankment and caused mostly body damage on the front bumper and under the engine bay. I gave caliber another chance so I had my car towed there for the repairs. It was there about 2 weeks this time. After I picked it up from caliber after they finished the repairs, I got about 10 minutes down the road and my car starts to overheat. I drive it back and they just closed minutes before so the door is locked. I could see them all standing in the office talking to each other and staring at me like

If I could give Caliber Collision 500 stars, it would not be enough! I had someone hit me head on and my car has been with CC since the day after the accident. I have been getting daily text updates and the level of customer service has been absolutely exceptional. Absolutely no one offers this type of customer service any more! They have made a horrible experience actually pleasant! I will NEVER take my cars anywhere else, ever! Kudos to an excellent team, and thank you so much for everything! Services: Tires, Steering & suspension repair, Painting, Electrical, Auto engine diagnostic, Body & Trim

Plenty parking, friendly and fast intake, thorough explanation of the process! We are on a great start! Daily updates via texts, a week turnaround for the vehicle. Johnny G. Was my Advisor and kept me abreast of everything! The front desk staff was very helpful with paperwork and liaising with enterprise rental. There were professional and courteous. I was really surprised at the week turnaround to replace the bumper, fixed damage and paint Nightfall Mica! Lexus was right with this recommendation and it helped that they are an Allstate partner! Everything occurred with ease! Services: Painting, Body & Trim