Accel Motorwerks

Brought my Mini in for repair. They replaced the coils and sparkplugs but after it kept misfiring. Brought back and they replaced but the problem remained. Recommended other replacements. Still same problem. Took to another shop and they used the wrong spark plugs. Repaired them and it drive great. They would never return my messages saying that they didn't have a diagnosis. Held the car for a month with little to no communication. Avoid them.

When we had the brakes on our 2008 328i (with 311,000+ miles) checked at Accel Motorwerks, I expected to hear the front and rear brakes needed replacing. But owner Austin told me the truth—they still had a good amount of wear left, and he only recommended a brake flush. For peace of mind, we had them replaced anyway. A few weeks later, without warning, multiple systems malfunctioned simultaneously. We called Austin and he talked us through the possible issues. The car was towed to the shop, and they quickly confirmed a failed alternator. Austin personally advised us on our options and they finished the job fast (and for a good price). Accel Motorwerks has been our BMW repair/service shop of choice for almost eight years now, not just because of the great prices, but mainly because we know Austin cares. His expertise and willingness to help are rivaled only by his honesty. Thank you very much for all you do!

It’s just sad that I’ve been here to fix my car 2 times and i spent nothing less than $2000 both visit. All for the woman at the front desk to give attitude to customers especially returning customers. It’s not her first time being rude to people . I will not be returning here. I’ll rather spend my money at bmw dealership going forward. When you think your business is going so well and have the need to have a bad service , God will humble such business. That’s exactly how it works.