Subaru of Grapevine Service

EWING SUBARU PLANO GOT THE DEAL DONE AND MET MY REQUIREMENTS. To answer the dealerships reply: Derek - sales. Tony - said he is a manager. Don’t know finance guys name - red head w full beard at the time. We had a terrible experience at Five Star Subaru in Grapevine. The finance guy (red head w full beard) difficult to work with. He did not did not make a phone call or try to close the deal. He wanted me to accept his first offer at 13%, then - without picking up the phone, he offered 8% and that was his final offer. I have a friend who had exact same experience and was able to close the deal at Ewing Subaru at 6%. Going there. Two days later Tony with 5 Star called and said if we put up 10,000 they could get us the interest rate we wanted. Fortunately Ewing was able to get us where we needed to be WITHOUT a $10,000 deposit.

Five stars for Five star Subaru service department! They are always prepared, courteous and professional. We bought tires there. Their prices are competitive.

Usually good courteous service. Often you’ve got to wait more than an hour if it’s a busy day or you come without an appointment for an emergency service. But it’s always properly done, and you’ll get your car washed (again if you’ve got time to wait around 20 mins on a non busy day). The waiting area keeps you busy with drinks, snacks and a good working area at the bar.