Service King Collision Grapevine (Now Crash Champions)

I brought my car here for an insurance claim repair. While the work was done quickly, I experienced some issues. Upon pickup and getting it home, I noticed some very interesting paint mishaps.. a spot the size of a pencil eraser with no paint in the front and on my trunk it looks like someone used a can of white spray paint, run drips and a very thin coating of it probably the size of a quarter. the body work itself looked decent, just the paint looked dingy. After pick up, we noticed some overheating going on at idle. Upon looking under the hood, we noticed there was no fluids, what so ever. They were supposed to have replaced my oil pan and replaced the oil, however my oil reservoir was DRY! I do not have ANY leaks, they just never filled the fluids! Now I am currently praying no further damage has been done from my car running EMPTY! I also didnt like the fact of when I asked what work was being done during the process, they couldnt tell me. I was told I had to wait until all the w

Thomas is exceptional! He went above and beyond to insure the highest level of customer satisfaction. His personal commitment and efforts to go the second mile are exemplary. Thomas’ dedication to provide a quality experience is very much appreciated and is to be commended. Services: Painting, Body & Trim

Had some front end body work done. Took it in with the AC working fine, brought it out with no cold air blowing. Was told their machine to test it was broken….there are several other service king shops in the area they could have taken it to buy chose not to. Told me it was “coincidences” that the AC stopped working when that was the area they worked on…also a coincidence that they could not file it under warranty.