Midas

I started by initially booking an appointment using the online portal and I was going to follow up with a phone call to confirm. Before I could make the call, I was contacted by Midas to ensure that I was interested in a brake pad and rotor replacement. Within minutes of our conversation I was told of a discounted way to utilize Midas if I was willing to purchase factory authorized parts and that I could bring them in for immediate installation on a late Friday afternoon. From the time I reached out, purchased the parts, drove to Midas and had my brake pads and rotors replaced by 5:30. Everything went seamless. There was a great attention to detail in the entire process. Service: Brakes

Had them replace a catalytic converter that was stolen off my son’s vehicle. The one they put on was defective. Brought back to them 3x. First time they said it was loose bolts so they tightened and said all was good. Still hearing a loud noise when driving so we brought it back a second time and Kevin was absolutely rude telling my wife and told her in a condescending tone that there’s nothing wrong with the catalytic converter. A few months later and still sounds horrible, I brought it back. Spoke to Kevin again. He said he would call me and let me know what’s going on. Never called so I called back 2 days later and he acted like he knew nothing about it. Handed me off to Pam who told me a replacement would be in on 1/2. Again no phone call so I called again and Kevin said it would be in on Thursday 1/4. Again no call. Called Friday 1/5 and he just transfers me to Pam who said the part is in and to bring it in on Tuesday. Brought it in Tuesday 1/8 thinking they would get it done quic

Midas did a great job for me. My brakes were making a horrible scraping sound at noon. They got my car in at 3 and fixed it tgar afternoon. Pamela and the technicians were very friendly and super helpful. I'll definitely be a repeat customer.