Japanese and Domestic Auto Repair

I usually don't write reviews but these guys deserved one. I took my car in to have some work done on it, and Kenny Tran let me know everything that was wrong with my car, from beginning to end. I trust these guys, and I'm a very skeptical person when it comes to auto repair shops. I did a lot of calling around before I took my car here. And I must say that out of everyone I called I really felt the most comfortable with this shop. Never felt like I was being taken advantage, of nor being charged outrageous prices. My car rides like it came off the show room floor again thanks to Kenny and his team. Oh and I almost forgot to mention that he even showed me the old parts that were taken off my car a lot of shops don't do that. And even thought I still need more work done on my car that's no big deal, cause who's number I've got saved to my contacts now. Yeah that's right "Japanese and Domestic Auto Repair". They've made a life long customer in me now. Thanks Guys!

We had a great experience here. Ken, Don was the main person who helped us, they was friendly and listened to our needs and made every effort to satisfy us. We appreciated his advice and honest his professionalism and his humor. He also helped us tremendously, he took the time to explain things and he made us feel very welcome and after we picked the vehicle up we're thrilled and so happy all the work they did. Had been looking into good mechanic repair shop and we found here, that day and this was the place and the people that treated us most like people instead of just potential repair shop, we are very thankful for all the repaired they did for us. A/c engine repaired, brakes, all are very affordable price, and also we like the original parts they put in that belong to.

I wish I could give 0 star. Bad customer service. An Asian middle-aged man working behind the counter I don't know what his role is, but he's got attitude for no reason. When I told him what happen to my engine splash shield, he then proceeded to ask me with an attitude: "What is your question?" I was shook. What kind of question is this? Isn't that your job? I was so mad that I left to go to another shop to get my car fixed. NEVER RECOMMEND THIS PLACE !