Service King Collision Conroe (Now Crash Champions)

They did good but we had some hiccups with the repairs and with their accepting payment from the insurance company. I have no overall problem with them, but it wasn't 100% ideal.

Just picked up our Honda Civic. Very impressed with the quality of work. Even my grandson said “that car hasn’t looked that good in a minute”. LOL. That’s important since it’s his car & 17 year olds need a good looking car. Thanks again Ashley for all your help through the process.

My husband and I were in a car accident in January of this year, well my insurance dropped the ball and failed to let me know that they would only cover 30 days of the car rental. They told me that I needed to return the rental "tomorrow" I was hurt from the accident, stressed out and had a lot of anxiety and they laid that on top of all what I was going through! I had been at my new job for like 3 months and I couldn't afford to lose my job nor pay for a rental for weeks! Well long story short, I called Service King and asked how much longer before my car would be ready? Service King stated that the parts were on back order due to the downfall the dealerships and parts departments were having from covid, and that it might take up to another "30" days!! Out of the kindness of their hearts they heard the distress in my voice about the car rental needing to be returned so they offered to pay the rent a car for the rest of the time they would be working on my car!! I was so thankful and