SHOP

4.2
Very Good
37 reviews

About

SHOP (Single Point of Responsibility) is an innovative automotive service program available at Locke and Key, a Baytown, Texas-based car repair facility. SHOP is a mechanic-owned and operated service designed to reduce repair time, eliminate unnecessary paperwork, consolidate the customer experience, and save money. The mechanic is always the direct resource for accessing parts pricing, scheduling estimates and repairs, and ensuring quality control on all repairs. SHOP provides superior knowledge and expertise to clients by enabling customers to communicate directly with their mechanic, promote fast, accurate repairs, and guarantee satisfaction in all service-related tasks.

Ratings for SHOP

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    4.2 (37)
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    4.2 (37)

Reviews for SHOP

We only show the 3 most relevant reviews to save you time.

Bailey c.

Have used Aaron, the owner, since he used to do mobile mechanic. Have not gone to anyone else since. Always does his work fast and has me back on the road in no time. Super affordable would recommend to anyone who needs automotive work done ✅

Cesar R.

PLEASE DO NOT GO HERE. I HAD TO SEND A CERTIFIED LETTER TO AARON IN ORDER TO GET MY CAR BACK AND IT WAS STILL NOT FIXED. SAVE YOUR TIME AND GO ELSE WHERE. 10 DAY DEMAND LETTER August 4th, 2020 D-R Performance, LLC 3215 N. Main St. Baytown, TX 77521 Dear Mr. Aaron (Presumed Owner), On June 1st, 2020, I had my car a 2006 Audi A4 VIN# WAUDF78E86A217756 towed to your garage for servicing. The car had stalled on me on the feeder of I-10 and Normandy. It took you about a week to tell me that the car needed a full tune-up and that was the reason for the issue. I paid you $1,028.81 (see figure – 1) for the repair on June 8th, 2020. A few days later, June 10th, 2020 I got a call from you that the vehicle was ready. Shortly after driving the car off 3215 N. Main St. the CHECK ENGINE LIGHT and an OIL PRESSURE light turned on in the car. As I was trying to make it back to the shop which you asked me to do via text, the car stalled once again off I-10 and Thompson Rd. I called you and you had an em

Emin F.

Aaron the owner actually doesn’t understand anything about foreign cars. I brought my car in with electrical problems and he swore to me the computer was bad and I needed a new one. After more research I learned this is a common problem on c300’s where the fuse box gets water inside and start making everything malfunction. I shared my discovery with Aaron but he was too ignorant to listen to me and refused to change the fuse box and insisted it was the computer. I decided to buy and swap the fuse box anyway which Aaron rejected to work on my car further at that point. He charged me over $100 for diagnostics that was false and incorrect. I later changed out the fuse box and all my problems were fixed. Aaron was trying to make me buy a 2-3k new computer for my car while it just needed a 200$ fuse box. I wouldn’t let this man near my cars again. Highly NOT recommended.

Photos

Business Photo

Business Hours

Sunday:
Closed
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
8:00 AM - 6:30 PM
Saturday:
9:00 AM - 5:00 PM

Location Map

3215 N Main St
Baytown, TX 77521

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