Classic Collision

Took way longer than I was told originally. I called a week in to get an update and was told car had just been sitting there. Reminded them I was in a rental and was assured it wouldn't take more than 3 weeks. Asked for periodic updates, received none until I complained for 5th time at the very end of service - received 1 text and phone call. Rental eventually ran out, had so much trouble getting my insurance company to extend. Manager never called me back even though I left 4 messages for him. Had car for month and a half. Really disappointed with this service. Was involved in hit and run so after having to pay out of pocket for this was really beat down by the way this ship handled the situation. I would HIGHLY RECOMMEND caliber collision in Savannah hwy. Someone else hit me a couple months prior and they had the car back in a week and a half, gave updates & were so helpful and understanding. Washed and detailed it for me completely. Service: General repairs & maintenance

Finding such a high level of customer service and honesty is very rare these days from our experience. My wife had scraped my son's new college graduation present (2022 Tacoma) against the wood frame on our garage door leaving what looked like scratches and paint removed from the painted flare. Max King took a look at it and determined that he could remove the paint left from the garage door frame with a cleaner and it would show little or no noticeable damage to the flare. To our amazement it worked and he did not even charge us, it would have cost us $500 or more to paint and replace the flare. Not only did Max treat us right, but before our appointment with him, I listened to his conversation with a female client needing her car repaired and I was really impressed with Max's attention to detail and his interaction with this client, like I wrote above, service and honesty like this is rare to find these days.............

Picked up my car yesterday after a deer ran in to me a couple of weeks ago. The work looked good but when I turned my wing mirror indicator on it wasn’t working. Went back into the office and someone who worked told me that it was a 90 day code and that it hadn’t worked in over 90 days. I told him it was working when I brought the car in but he basically called me a liar. So I called the insurance company and now have to take the car to Baker to go get fixed. I should have taken it there in the first place.