Automotive Excellence

I've been taking my car to Automotive Excellence for routine oil changes for years. One of my tires recently had a slow leak issue and another shop in town couldn't find the leak to patch it! Richard at AE was able to identify the issue (the valve had debris stuck in it and wasn't sealing properly). He also didn't charge me a penny, instead he let me know that there was a coupon out for tire repairs and sent me on my way! I am really pleased with their customer service and do recommend them :)

Excellence is exactly what they provide! Joseph, Hamilton, and Johnny, were the epitome of professionalism. I was in Charleston from out of town traveling and had an issue arise on my car. I called them, explained my situation and my desire to get back on the road. They fit me in their schedule on the same day. They gave me a completely honest evaluation of what was wrong with the car. When I suggested we change all the ignition coils, Joseph’s response was that there was no need to spend the extra money fixing more the what was actually the problem! Imagine that!!! I may bring my car all the way from Central Florida to have it serviced here all the time!!! Thank you all for a wonderful experience of real customer service and satisfaction!!! Services: Auto engine diagnostic, Engine repair

Came in from out of town and had our tire valve stem break off and tire started leaking air. The guys were so friendly and helpful. Got us in right away. Called to make sure the pricing was okay before doing any work. If we ever need anything when coming into town we know who to call. Highly recommend! Service: Tires