Poinsett Tire & Automotive

Took my wife Jeep in to be diagnosed. I'm a mechanic the almost all of my repairs myself been doing it for years. Unfortunately her Jeep needed a professional shops computer to build to a diagnose and issue which I don't have. They told us that the transmission solenoid pack was bad and that they couldn't fix it anyhow because they do not go inside the transmission. I ordered the solenoid pack Factory not aftermarket install it with no issues. Go to start the Jeep same as that problem as before. So I called them and I explained the situation. He said you can bring it back in and we can rediagnose it. I asked them would there be a charge and he said yes. So I asked him why he was going to recharge me when he misdiagnosed the problem the first time so I asked them hold on if you guys did go into the transmission and would have made this repair and it was not correct would you have charged me for a part you would start in my vehicle that it didn't need he got to stuttering. And then had t

Brought a 2020 Silverado here. They didn’t miss a beat. Guys in the shop were super Friendly.

Over the course of my lifetime, I have frequently told myself that I needed to go to a mechanics school so that I could hang in a conversation about what work my car may or may not need. Since I found Poinsett Tire and Automotive, I no longer feel like I need to protect myself against mechanics looking for ways to charge me more money. These guys are TOP NOTCH, trust worthy, and do everything they can to please their customers. If you haven't already, give these guys a try! I'm confident that they will earn your business!