Greenville Toyota Collision Center

Got my car in the shop on June 14,2023. There was a part on order since June 27, however I called on July 27 , but the part still not there yet. The guy on the phone just said we still wait on the part to come in. I feel no one is really be responsible to make sure the part is coming or not. I can’t wait any longer to have my car back.

They do a great job updating you on the status of your car. They cannot help if a part is going to take several weeks to come in though. They also cannot control the way insurance works, which is why you just have to be patient. State Farm was the worst insurance company by far I have ever had to deal with. Overall I had a positive experience and will recommend this shop to anyone in the future.

Second time having car repairs within the year. Have been very pleased with this place. The only downside is that it’s really busy so repairs took longer than I would have anticipated. But great body shop, would def use again.