Fairway Ford Service Center

Salesman (Alex) was courteous and helpful in getting me up to speed on the Ford Lightning F150. His knowledge on the Lightning was surprising considering how new to the market it is. I purchased the vehicle on Wednesday Sept 27.

I dropped my 2006 F150 off for follow up service on interior map lights and console gear shift light that had gone out after being repaired earlier by Fairway Ford service. After 2 days at Fairway Ford I were told they could not be repaired

THE WORST customer experience here at this location. They give you an estimate of a job repair and then it’s cost a $1000 more when you come to pick it up because they didn’t finish it in the time frame they promised you to begin with so they charge for the labor anyways and even call before hand to let you know. Horrible communication. Nobody knows what’s going on half time. 95% of the people that work here must hate their job because of how the act every time you come in here. They don’t even deserve a 1 star rating. I was going to be in the market for a new 2023 truck but will take my business elsewhere because of their service center. Don’t waste your time and money here if you can help it!!