Euro-Car Specialist, Inc

My 2016 Mercedes E400 needed an oil change and the washer fluid system was not working (the wipers were fine). Also, my ignition keys were not being recognized. I finally got the car back after 11 days with the wipers no longer working, plus there was now a large black footprint on my beige floormat. The keys and washer fluid operation supposedly needed a sophisticated computer from a Mercedes dealership in order to fix my problems. Nothing was done other than the oil change and my newly accented floormat. Remember this was after 11 days. I immediately went to another independent Mercedes mechanic (Star Auto Care) who fixed everything, including cleaning the floormat, in front of me in the parking lot in about 30 minutes. Obviously, I know where I will be going the next time. Service: Oil change

I took my 2008 GL-450 in for a very unusual suspension problem (literally 2 wheels were not touching the road) Mitch and his team did an excellent repair job, the car now rides tighter and smother than it ever has. It’s like a new car!!! It did take a little longer than excepted due to them being understaffed due to illness, but that’s understandable especially during these times! I would highly recommend this shop and will be using them for any future repairs. Thanks Mitch! Services: Steering & suspension repair, Wheel alignment

It is hard to imagine a worse experience with a business than my experience with Euro Car Specialists. I took my car there for a new A/C compressor and told them I needed my car back as soon as possible. After my car had been there for two weeks, I started calling to check in and the owner starting giving me various reasons why my car wasn't ready. Over the next two weeks the excuses for my car not being done went from 'the temp outside wasn't hot enough to get the freon level set right' to family issues preventing him from working on it, to the problem isn't actually your A/C, it's the blend door or something else. At this point my car had been there for a month and I told them I would pay them for the work done, but I was taking my car back no matter what. When I got my car back it was covered in dust from being parked outside for weeks, the interior was filthy, the shifter boot had been peeled up and not replaced correctly and the A/C still did not work. Just to be done dealing with