Goodyear Auto Service

Called ahead to make sure I could bring my vehicle in to be repaired. Shared the fact that I had a tire warranty and the name of the warranty company. They said yes bring it on in! I showed up 5 mins later. Waited for 10 minutes at the front desk while they front desk guy stepped outside to help the customer in front of me. While I waited I noticed there was an employer in the office on the computer. I asked could he check me in he said unfortunately he could not. So I continued waiting. Finally the front desk guy comes back in and takes my info. He goes to the garage and comes back and says that my warranty company is not in network with this location. I said I called ahead and spoke to you. He said I'm sorry. So I asked to speak to a manager as this has taken about 30 mins out of my day and forced me to drive on an unsafe tire for nothing. So I asked to speak to a manager...and now I have been the lobby for an additional 15 minutes and no manager has came to speak with me. John, th

I love this shop. I've been taking my vehicles here to have service done every since 2012 or 2013, and never had a bad experience. The techs at the shop are very professional, honest and reliable. Thanks.

Honest, they stand behind their work! I had an issue with lug’s on one wheel that where stripped. They stood behind their work and fixed the issue no charge. Also another place said I needed new rear brakes because they were in the red. I had Goodyear take a look and they showed me that my brakes were actually in the yellow and still had plenty of wear. I will be taking my car back to Goodyear in the future.