Firestone Complete Auto Care

I got my tires done here done recently (big mistake). Went with the Indy 500 tires on a BMW 3 series. A few weeks later i needed to do all my brakes, To my big surprise all 4 wheels were extremely overtorqued not to vehicle specs, Straight burried into the wheelhub with the air impact wrench. Went to 2 separate mechanics in town. One mechanic couldnt do it said it would be close to impossible, The second mechanic said im gonna need to buy new wheel hubs and rims because there was no other way to remove damaged lugbolts severely stripped and overtorqued on tires so they wanted to cut rims off and replace wheelhubs to get bolts off. My best friend and I didnt give up and we drilled into bolts and very precisely took them off. Took us the whole day but we did it. In conclusion, Firestone damaged all of my lugbolts as i had to replace all. I called them to see if they could help they said “um we can try?” Went on a sunday afternoon after standing on front desk for 10 mins ignored i left. N

The staff are friendly and have integrity. They go above & beyond to fix your vehicle and get you back on the road. I trust them implicitly!

Friendly folks here. But if they say battery is bad, verify its bad. The young kid told me mine was bad during an oil change. He misread the meter and told me he made a mistake and apologized. So for that they get 5 stars still! ????