Post Oak Toyota - Service Center

Update: January 2024 This service center has gone way downhill in the past year. I expected better things from Post Oak after taking over for Hudiburg. The staff is absolutely horrible and is getting worse every time I go in. The last time I came in with a flat tire looking to use the warranty I paid extra for. They refused to honor it and said since I purchased the tires from Hudiburg, the warranty is void. How is that my fault??? I will avoid this service center in the future. I'll be looking for a new Toyota soon and the service center has convinced me to stay away from the dealership as well! Always my go to for my Prius maintenance! Good prices and staff. Only negative I've experienced is some of the wait times have been waaay too long.

Come to this location with at least 3 hours to spare even if it is for a simple oil change. Including myself, every single guest had to wait 3+ hours just to get their car back. They will overbook folks and will easily take lot of time. Appointment doesn’t mean anything to this business location. Every single other review about waiting for long time is very true. This is my first time and my last time in this location for service.

8/11/23 I never heard one word back from the service department. BUYER BEWARE!! I changed my rating based on a few things that happened recently. I took my car in for the 15,000 mile warranty service work a week ago Wednesday. They stated on the paper work that all fluids were checked and full. As I drove home, the warning for low windshield wiper fluid came on. It obviously had not been checked. Then I had an oil leak within days of having everything checked, so I called and their answering service kept hanging up on me (it is not a person). On the 4th try, it finally allowed me to leave a message. It has been one week as of today and NO one has bothered to call me back. They were open for several hours AFTER I left the message, and they could have called me back the same day. I will NEVER trust my car to them again. It doesn't seem to matter that I have purchased 3 Camry's from them in 3 years. I do not recommend this business.