Wayne's Auto Repair

I've been bringing all of my non-dealership owned vehicles here for maintenance for the past 5-6 years. They've never tried to upsell or overcharge me, always let me know which repairs are immediately necessary or not, and have a great staff. They have in store and private financing for repairs, which makes it easy if you don't have the cash in hand for important stuff. If you're looking for a new mechanic in Westerville give them a shot, you won't be disappointed .

If I could give a zero star I would. First they told my wife to bring the vehicle in and they would give a diagnostics test for free. So the next day I dropped it off handed them the keys. They said they will get back with me with what they find problems Great. I get a call later the day . I look at the sheet they gave me and saw that they're trying to charge me for something I already had replaced. It came up to about 3,500 worth of repairs, parts and service which was not true. I said okay. Thank you. I'll let you know what the next step will be. The guy said well, if you're not going to get your car fixed we're going to charge you diagnostics. I said that wasn't the agreement. He did not want to give me my keys back. I had to call my attorney show them where they said that diagnostics would be free because we recorded it to get my keys back the next day. I took it to another reputable company. They charge me $1,000 for everything that was on the list that they said was wrong in four

According to the service manager, Wayne's recently got a new owner. But as long as the service techs stay, I have no problem taking my vehicles back for future repairs. For the most recent repairs, I had the entire brake system (from the master cylinder, thru the lines, all the way to the wheel calipers) replaced on my car. They did great work! The courtesy inspection noted a couple of other potential issues that I was already aware of. After the brakes were done, a couple of "strange" sounds precipitated a second, more thorough inspection. The source of the sounds was found - nothing troublesome - and we were done. Overall, nice folks that care about you, your vehicle, and your safety. Give them a try!