Hometown Service Center Inc

I got tired of the upselling from the big chain stores and finally decided to give this local place a try, and I'm so glad I did! I've been taking our cars there for a couple of years now for maintenance and a few repairs and the experience has been nothing but wonderful. They are very friendly and the convenience of dropping my car off at 8am and waiting for a call to come pick it up is top notch. The service is always quick too, and they've always been very thorough. When I did need a couple of repairs done, they were very up front about what needed done and how much it would cost. An extra bonus: they accept Car Care Credit, so I was able to get repairs done I otherwise could not afford! I highly recommend this place if you want great care for your car.

I have taken my 3 vehicles here for the last several years. At first the service was very good and Tim the owner would give give me an estimate and explain the repairs needed. The last several repairs he did on truck he did not bother to even give me a call. His secretary simply called me at days end to tell me I could pick up my truck as it was ready. She did not even give me a price. You can't even get anyone to explain to you any more what is wrong with your vehicle as Tim will no longer call you back. His secretary has no idea what you are talking about when you explain the vehicles problem. When I came to pay the bill the last time I went, I asked why he put a new starter in the truck when he had just put one in 2 years ago. He said "you know where those are made these days" and walked away. Apparently they buy cheap parts and mark them up?? He charged me $120 to diagnosis a non functioning starter in a '05 F-150??? After all the money I have spent on my vehicles I don't feel as

I personally have never received service from this shop, and I never will. My dad had his 2007 Honda Accord there a couple of months or so ago for an oil change and headlight cleaning. I wasn't aware of this until later, but I was told that you also changed his battery without approval, and charged him $500 for the battery replacement. Regardless if he approved the battery or not, $500 for that is a complete scam. YOU scammed him. It's a 2007 Honda Accord.................that should've cost at most $200. The battery is maybe $120, and it requires no fancy tools for replacement. I can do it myself in the driveway in maybe 30 minutes if it's being a pain. I will also be leaving a Google review.