Liberty Collision Center - Hamilton

This shop is terrible! The customer service is absolute trash! Rachel and Andrea will lie to you on the phone and to your face. They cannot be trusted. They have scammed me and State Farm. They had my car for a full week without calling me then lied to me multiple times as to when it would be ready. I had to tell them to put my bumper back on because I was taking it just to get it back. They took off parts that weren't damaged and billed my insurance for things they never fixed. They made multiple promises to call me to bring it back in and never called. If I wasn't in the middle of it between them and State Farm, I would file a law suit. These people CANNOT BE TRUSTED!!!

Called to get a quote todo a Full body paint job for my car mentioned I had to the car all the way down to the shell and was ready to get painted. Told them I would pay cash and all they refused to give me an Estimate and told me they cannot do that and don't want my business.

Excellent service! I had a small bit of damage to the rear of my car, they returned my car quickly, even replaced some missing letters unrelated to the accident and cleaned my car. Seth was great and would call to give updates. Highly recommend!