Ludlow Garage

As a car owner - we are so lucky that we have a shop near us. We can image how hard it is if we do not have one - the city rental is so high and I appreciate they company/shop still able to provide us great service. Thanks you! <3 for being there! One is the owner is half Chinese <3 works really hard! Services: Transmission, Vehicle Inspection, Auto maintenance, Oil change

Called in advance about NY inspection, was told an inspection takes 15-20 minutes, no appointment, just come any time. I arrived soon after and they said 1-2 cars ahead of me, go around the block or double park or whatever, wait with the car, we'll come get you. 20 minutes later, someone comes out and says 2-3 cars ahead of me, 45 minute wait. I was kind of confused since i was just told otherwise. "Do whatever you want, come back later if you want." I dont have all day, so I ended up leaving. Maybe that's how they're all going to be in Manhattan. I'll go somewhere else. Poor communication and a big waste of my time.

Garage transported from the 80s in a good sense. They get the job done and done well, but customer service isn't their strong suit. So don't expect a beautiful waiting room with tea, coffee and donuts.