S and J Service Center

Zero rating. I had the most unprofessional experience in my life. I was totally shaken by Steve’s yelling and hysteria over an issue. For fear of a lawsuit over a simple tire issue he refused to let me drive my car off the premesis and insisted on towing a perfectly drivable safe car to my home. All I wanted was to get my car out of his care. He was loud, rude and sounded paranoid. He hung up on me twice as I simply tried to ask if he took credit or cash. He ended the conversation in loud irate tones stating he takes cash only for towing and said he didn’t care if I paid or not. Good thing. I had no desire to pay $200 for rude and unprofessional service. Very sad. I was totally shaken over the whole ordeal.

We have some concerns about how the manager/owner, Steve( ?) runs the service business by seeing how he treated even those who are considered royal costumers. He was very unprofessional. If we could rate 0, we would. It was a nightmare attempting to communicate with him with needed service not gotten at all and it was very urgent. We will absolutely avoid their service from now on and will not recommend them to anyone.

My car was hit, and I was unable to drive it. A Greenburg police officer called S & J and it was towed to their shop. The car was left at S&J and was viewed by the insurance. I did not agree to have S&J fix my car. They obtained the estimate from the insurance without my consent. After viewing the estimate amount S & J called to arrange to repair my car with their trusted body shop as they obtained the estimate file from the insurance without my knowledge. The owner assured me that they have body shop within their network who knows how to get more money from the insurance. Later, I came back to take some pictures of my car to arrange to move my car from there because I was not comfortable with them. When I went there, I was told that it is 4:45 pm and it's their Ice cream break. A few minutes later I was told it is after 5:00 pm and they did not allow me to see my car. They were very disrespectful and unprofessional! The owner was cursing F** word and fighting with himself. The