Brown's Alignment & Auto Repair

Short version: They seem to be an honest shop with down-to-earth folks. Long version: We were a walk-in without any advance notice. After explaining the issue (some vibration when accelerating past a certain speed after having recently gotten new tires), the lady at the front desk said she knew one particular mechanic who would be good for checking it out, but he wasn't available until next week. This could be a bit difficult, as my partner used this car for her job and was afraid to use it in the meanwhile without knowing whether it could get worse. Upon explaining this, they were able to get another engineer to perform a quick test drive on the spot. He confirmed that there was some vibration but gave us the assurance that it would definitely not be an issue to drive on it for a few days until they could look further. This assuaged a lot of our immediate fears about the situation. When we turned it in next week they quickly followed up shortly after the appointed hour and said the vi

This is the best mechanic shop for all around needs I found in Raleigh. I went car shopping for weeks and drove 7 vehicles to numerous places. In my search, I experienced a wide variety of managers (talented and otherwise) and technicians/mechanics (experienced or otherwise). This place gave the most comprehensive pre purchase inspection I have ever received, and answered all of my questions immediately and thoroughly. I would recommend this place to anyone in the area. Honesty and experience are what I look for when I need auto care, and I found it.

Felt compelled to write a quick review after the service they just performed for me. I had a slow leak in the rear tire of my BMW and needed my state inspection done. Their online appointment tool made it easy for me to get in quickly, and then their fantastic team took care of the rest. I always get nervous going into a new auto shop, but I can confidently say they have both integrity and fair prices here. I'll be back for all my repair needs in the future.